Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how Nexivo Inc ("we", "us", "our"), operating nexivoinc.com, collects, uses and protects your personal information when you use our website or contact us by phone or email. We serve customers in the United States and Canada and handle personal information in line with applicable privacy laws, including Canada's PIPEDA and relevant US state laws.

1. Information we collect

• Contact details: name, email address and phone number.
• Traveler details: names as shown on travel documents, dates of birth and other details required by airlines or hotels.
• Trip details: destinations, travel dates, number of travelers and preferences.
• Technical data: IP address, browser, device information, pages visited and cookies.

2. How we use your information

• To respond to enquiries and provide travel booking services.
• To share required traveler details with airlines, hotels and tour suppliers that fulfill your booking.
• To send itineraries, confirmations and important trip updates.
• To improve our website and measure advertising performance.
• To meet legal, accounting and fraud-prevention obligations.

3. Sharing your information

We do not sell your personal information. We share it only with travel suppliers needed for your booking, payment processors, service providers who support our business under confidentiality obligations, and authorities where required by law (for example, airline passenger data requirements).

4. Cookies & advertising

We use cookies for website functionality, analytics and advertising, including Google Ads conversion tracking. You can manage cookies in your browser and opt out of personalized ads through Google's Ad Settings.

5. Data security

We use reasonable administrative, technical and physical safeguards to protect your information. Please never send full card numbers or passwords by email.

6. Data retention

We keep personal information only for as long as needed for the purposes above or as required by law, then securely delete or anonymize it.

7. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, withdraw consent or opt out of marketing. California residents may have additional rights under the CCPA/CPRA. Email info@nexivoinc.com to make a request.

8. Children's privacy

Our services are intended for adults. Information about minors traveling with a parent or guardian is collected only as needed for their booking.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date shows the current version.

10. Contact us